Pingxiang Kexing Chemical Packing Co., Ltd. Effective Date: 09 May 2026 · Version 1.0

1. Who We Are

Pingxiang Kexing Chemical Packing Co., Ltd. (also operating as Pingxiang Advanced Ceramic Technology Co., Ltd.; hereafter "Kexing", "we" or "us") is a manufacturer of industrial ceramic products based in Pingxiang, Jiangxi Province, China. This Privacy Policy explains how we handle personal information collected through our website and through commercial correspondence with prospective and existing customers.

 

2. Information We Collect

We only collect information that is necessary to respond to inquiries, prepare quotations, fulfil orders, and maintain ongoing customer relationships.

2.1 Information you provide

Name, company name, job title, country, business email address, business phone number, and any project details you choose to share with us through our website inquiry form, by email, or in commercial correspondence.

2.2 Information collected automatically

When you visit our website, our hosting provider may log basic technical data such as IP address, browser type, device type, referring page, and pages visited. This data is used for website security and aggregate traffic analysis only.

2.3 What we do not collect

We do not collect payment card details through our website. We do not knowingly collect personal information from individuals under the age of 16.

 

3. How We Use Your Information

We use the information we collect for the following purposes only:

3.1 Responding to inquiries

To reply to your message, prepare a Pro Forma Invoice, send technical datasheets, or arrange a sample shipment.

3.2 Order fulfilment

To process orders, prepare shipping documents, coordinate with freight forwarders, and provide after-sales support.

3.3 Ongoing communication

To send you project updates, technical clarifications, or — only with your consent — occasional product updates relevant to your industry.

3.4 Compliance

To meet our legal, tax, customs and export-control obligations.

We do not use your information for behavioural advertising and we do not sell your information to third parties.

 

4. Sharing Your Information

We share personal information only with parties that need it to fulfil your order or to operate our business:

• Freight forwarders, carriers and customs brokers — to ship your goods and complete customs formalities

• Banks and payment processors — to receive payment and issue refunds

• Inspection bodies (SGS, BV, Intertek and similar) — only where you request third-party inspection

• Professional advisors — accountants, auditors and lawyers, under confidentiality

• Government authorities — where required by Chinese law or by the law of the destination country

We do not disclose your information for any other purpose without your consent.

 

5. International Transfers

Because we ship internationally, your information may be transferred to, and processed in, countries other than your own — for example, when shipping documents are sent to a freight forwarder in the destination country. We take reasonable steps to ensure that any such transfer is appropriately protected.

 

6. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, or as required by applicable accounting, tax, customs and commercial-law obligations. Inquiry records from prospects who do not proceed to an order are typically retained for a limited period and then deleted or anonymised.

 

7. Security

We apply reasonable administrative, technical and physical safeguards to protect personal information against unauthorised access, loss, alteration or disclosure. No method of transmission over the internet is fully secure, but we work to protect your information using industry-standard measures.

 

8. Your Rights

Subject to the laws applicable to you, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your information, where retention is no longer required

• Object to, or restrict, certain processing

• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable period and may need to verify your identity before acting on your request.

 

9. Cookies

Our website uses a small number of essential cookies to keep the site functioning and to gather aggregate traffic statistics. We do not use cookies for cross-site advertising. You can disable cookies in your browser settings; some site features may not work correctly without them.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. The version number and effective date at the top of this document indicate the version currently in force. Material changes will be communicated through our website.

 

Contact

For any privacy-related question or request, please contact us:

📧 sales@kexing-ceramic.com 📞 +86 799 336 0088 📍 Pingxiang Industrial Park, Jiangxi Province, China